Reservations are confirmed, upon receipt of deposit. Guests may prepay their balance due in advance with a credit card or make payment arrangements on the day of their arrival.
Weekend Reservation Policy
Friday and/or Saturday advance reservations require a minimum two day stay. Single night reservations for Fridays or Saturdays cannot be accepted.
Cancellation and Refund Policy
Cancellation of reservation must be done by written request either by fax or e-mail and confirmed by one member of the reservation staff at least 72 hours prior to arrival date with no penalties or charges to the credit card. After the 72 hour reservation period prior to your date of check in, the cancellation fee is 50% of the entire reserved stay to the credit card you use to guarantee your reservation. For reservations confirmed with less than 72 hours before the check in date and then cancel during that time we’ll be applying also 50% of the entire reservation, if you accept these conditions, the hotel will use this document as a support of the reservation. This is backed by the laws of the Federal Government of the United States of America, Canada, the European Union countries and the Costa Rica Municipalidad.
Privacy Policy
Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
Liability
We assume no liability for items stolen by guests you invite into your room, any consumption of items from Mini Bar by you or your guests will be charged to your room, finally the use of the fitness centre is at your own risk.
Discounts and Group Rates
Rates booked with a coupon code or group discount are subject to membership verification, and will not be honored unless the reservation meets all required conditions.
Notes
- Rates include continental breakfast, free internet access, no guest fee and fitness centre
- Rates are subject to change at any time
- Pets are not allowed
- Check in 2:00 PM
- Check out: 12:00 noon
- 13% room tax is required for all rooms
- We only apply one type of discount per person